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Metalcraft Ltd

Phone

01354 692391

Email

infoline@metalcraft.co.uk

Our Leadership Team Standards

Together, proudly building our future.

INTEGRITY & TRUST

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  • Trust each other
  • Maintain confidences
  • It is okay to make honest mistakes once, learn from them
  • Be frank with feedback
  • Respect others

AGILITY & SPEED

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  • Embrace change
  • Concede battles to win the war
  • Don’t let perfect get in the way of progress
  • Open to new ways of thinking/doing
  • Adapt rapidly
  • Let go of lost causes quickly

EFFECTIVE COMMUNICATION

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  • Openness at all levels
  • Take time to listen
  • Talk more, email less
  • Align to target audience
  • Solutions first, problems second
  • Stay positive, act positive
  • Focus on the future state
  • Little and often
  • All inclusive
  • Timely and regular feedback

MOTIVATING OTHERS

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  • Empower others to make decisions
  • Passionate – believe in what we do
  • Encourage and reward
  • Provide and support training and development at all levels
  • A no blame culture

QUALITY & ACCOUNTABILITY

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  • Right first time, on time
  • Set clear objectives
  • Provide visibility of results
  • Do what we say we will
  • Never shy from difficult decisions

TEAMWORK

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  • One team (no politics)
  • Solicit ideas and input from outside of the team
  • Present a united front
  • Regular team meetings
  • We all stand behind the team’s decisions/ commitments
  • Celebrate successes
  • Consult the team
  • It’s ok to agree to disagree
  • Never let a team member struggle alone
  • Fun – enjoy our work
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